Returns & Exchanges
At Dragon Shield, we stand by the quality of our armor-inspired fashion and offer a 30-day return window for all unworn items in their original packaging. We aim to ensure your satisfaction remains legendary with a seamless and transparent exchange process.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our forge.
Pack Your Gear
Securely place the items in their original protective packaging, ensuring all tags are attached and the invoice is included inside the parcel.
Drop Off and Refund
Hand over your package to the designated carrier; once we inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing